Privacy Policy

Schwaller Garage SA places great importance on protecting your personal data. This privacy policy informs you about how we collect, use and protect your data in accordance with the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR).

Schwaller Garage SA

Route des Trois-Sapins 2

1772 Ponthaux, Switzerland

Email: info@garageschwaller.ch

Phone: +41 26 475 12 77

We collect the following data:

Data provided voluntarily

• First and last name
• Email address
• Phone number
• Postal address
• Desired vehicle model
• Messages and enquiries via the contact form

Data collected automatically

• IP address
• Browser and device type
• Pages visited and visit duration
• Traffic source (referrer)
• Cookies (see dedicated section)

Your data is used to:

• Respond to your information requests
• Organise test drives
• Inform you about our offers and news (with your consent)
• Manage the customer relationship
• Improve our website and services
• Comply with our legal obligations
• Produce visitor statistics

The processing of your data is based on:

• Your consent : for sending newsletters and marketing communications
• Performance of a contract : for processing your orders and enquiries
• Our legitimate interest : to improve our services and website security
• Legal obligations : to comply with applicable legislation

Your data is retained for:

• Contact enquiries: 3 years after last contact
• Customer data: 10 years after the end of the business relationship (legal obligations)
• Cookies: see our cookie policy
• Newsletter: until unsubscription

Your data may be shared with:

• BYD Europe (for warranty and customer service purposes)
• Our technical service providers (hosting, maintenance)
• Our financing partners (with your explicit consent)
• Relevant authorities (if required by law)

We never sell your personal data to third parties.

Our website uses cookies for:

• Essential cookies : required for the website to function
• Analytics cookies : to understand website usage (with your consent)
• Preference cookies : to remember your choices

You can manage your cookie preferences via the banner displayed on your first visit or in your browser settings.

Under the FADP and the GDPR, you have the following rights:

• Right of access : obtain a copy of your data
• Right to rectification : correct inaccurate data
• Right to erasure : request deletion of your data
• Right to restriction : restrict the processing of your data
• Right to portability : receive your data in a structured format
• Right to object : object to the processing of your data
• Right to withdraw consent : withdraw your consent at any time

To exercise your rights, contact us at: info@garageschwaller.ch

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction:

• SSL/TLS encryption of communications
• Restricted access to personal data
• Regular backups
• Security monitoring and updates

We reserve the right to amend this privacy policy at any time. Changes will be published on this page with an updated date.

For any questions regarding this policy or your personal data:

Schwaller Garage SA - Data Protection

Route des Trois-Sapins 2, 1772 Ponthaux

Email: info@garageschwaller.ch

You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).